Cannot reset Defender user password

One of my team members tried to reset his Defender login password but got a message saying that can’t be done and need to contact customer support. Where can I find your customer support email or phone number?

Hi Max, sorry to hear about your issue. The support email is Please write us there providing the email your colleague uses to log into Defender, and we’ll reset it.


Thanks for getting back. He did that and was able to log back in now. Thanks again!