Hi,
I haven't logged in for a while and now when I try to login I see the message:
"Since you didn't upgrade your Defender account it has been disabled." with the button "Sign out" and nothing more.
What can I do please? Thank you
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Hello.
I also faced the same issue. When contacted to the support they said I need to create another account with a different email. The old one cannot be used as of now.
1 Like
Same here. Why can't I just access the upgraded Defender?
Hi, welcome to the community! 
Do you mean you want to upgrade from V1 to V2? As announcement, the Defender legacy version will come to an end and will reach end-of-life on June 1st, 2024 . So after the sunsetting period, it will no longer be accessible and your account will be automatically suspended.
For more details, maybe you can have a look at the announce blog:
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