I have a workplace on Defender with few multisig, few relayers and few smart-contracts.
Through "user management", I added some collaborators to my workplace. Some of them have full access of it and can see past proposals, but some of them don't and have to import all the stuff by hands and don't see previous history.
I tried to upgrade their access by customizing it in "user management", but anything changes when they click on the new link of access.
Could you send your
tenantId (top-right corner under the burger menu) and/or email to firstname.lastname@example.org. That way we can have a look at your setup and investigate what might be going on here. It would also be useful to send a screenshot of how your current user-management setup looks like.