Can't upgrade account plan


We are using Defender with "Team" plan.
For whatever reason, we cannot pay for the plan; it always showing $0 no matter what period selected.

I don't mind getting free stuff, just wanna make sure the service will be up and running.

We tried to contact the email address in dashboard without any success.

Please advise

Hi Michael! I believe someone reached out to your colleague yesterday, apologies for the delay in the reply.

At the moment there are some UX issues in our account plans page. When you convert your account to Team, you do need to log out and back in again to see the changes take effect.

Also, it is not necessary to pay right away, you will receive your first invoice the first month after you upgrade.

If you have logged out and back in and do not have Mainnet access, please let us know and we'll assist you.

Hi Martin,
We do have access to mainnet but still can perform payment.
we will wait for the invoice/billing cycle and try again.

thank you