Unable to withdraw BNB from Relayer

Hi , I've tried to withdraw BNB from Relayer but got and error below

please advice, any information required please let me know

Hi @PMBZ_Studio could you share your account's tenantId so we can look into this further?

Hi @PMBZ_Studio, apologies for the issue. We were able to find your tenantId and able to fix the issue. Please let us know if you are still having the issue of withdrawing.

Thanks for your patience while we fix the issue

1 Like

Thank you sai, appreciated!