Relayer error : Error parsing relay: LoadBalancer not found, Unable to withdraw fund

Support Defender
1

Hi
My autotask running complete but seem like Relayer is stucked,
My Autotask Log

 AUTOTASK START
2023-07-13T04:26:08.767Z	INFO	Using relayer 0x57a358d6129c5ce8ac62c6c787f86c18bdfa269b
2023-07-13T04:26:08.767Z	INFO	recipient: 0x5869b08b646Ec70863602C416596a2A306c5E7E0
2023-07-13T04:26:08.767Z	INFO	token: 0xc209831f7349D4E200d420326B3401899Ab9Ae68
2023-07-13T04:26:08.767Z	INFO	amount: 1000000000000000000
END RequestId: 8cb5c540-b8b0-4ded-af1a-dd034f569d57
AUTOTASK COMPLETE
2023-07-13T04:26:10.507Z	ERROR	Invoke Error 	{"errorType":"Error","errorMessage":"Error while attempting request: error processing the request: Error parsing relay: LoadBalancer not found: 6136201a7bad1500343e248d","stack":["Error: Error while attempting request: error processing the request: Error parsing relay: LoadBalancer not found: 6136201a7bad1500343e248d","    at AutotaskRelayer.execute (/opt/nodejs/node_modules/defender-base-client/lib/autotask/index.js:52:19)","    at processTicksAndRejections (node:internal/process/task_queues:96:5)","    at async DefenderRelaySigner.sendTransaction (/opt/nodejs/node_modules/defender-relay-client/lib/ethers/signer.js:122:15)"]}

I try to withdraw fund from the Relayer still god the same issue

Error
Error while attempting request: error processing the request: Error parsing relay: LoadBalancer not found: 6136201a7bad1500343e248d
Logs
AUTOTASK START
2023-07-13T04:18:00.254Z	INFO	Using relayer 0x57a358d6129c5ce8ac62c6c787f86c18bdfa269b
2023-07-13T04:18:00.255Z	INFO	recipient: 0x5869b08b646Ec70863602C416596a2A306c5E7E0
2023-07-13T04:18:00.255Z	INFO	token: 0xc209831f7349D4E200d420326B3401899Ab9Ae68
2023-07-13T04:18:00.255Z	INFO	amount: 1000000000000000000
END RequestId: e88e4a50-2c83-447f-aa52-29fb338860ea
AUTOTASK COMPLETE
2023-07-13T04:18:01.945Z	ERROR	Invoke Error 	{"errorType":"Error","errorMessage":"Error while attempting request: error processing the request: Error parsing relay: LoadBalancer not found: 6136201a7bad1500343e248d","stack":["Error: Error while attempting request: error processing the request: Error parsing relay: LoadBalancer not found: 6136201a7bad1500343e248d","    at AutotaskRelayer.execute (/opt/nodejs/node_modules/defender-base-client/lib/autotask/index.js:52:19)","    at processTicksAndRejections (node:internal/process/task_queues:96:5)","    at async DefenderRelaySigner.sendTransaction (/opt/nodejs/node_modules/defender-relay-client/lib/ethers/signer.js:122:15)"]}

Error parsing relay: LoadBalancer not found: 6136201a7bad1500343e248d

Create a new relayer still got the same issue.

Any suggestion for this issue, please help.

2 Likes
2

Hi, I've got the same issue

1 Like
3

@pattie_Itzme Could you please provide me with your tenantId and relayerId?

Also, does this relayer happen to be querying the BSC network? If so, it could be related to BSC Relayer/Autotask not writing to chain. Let me know if you're still having an issue.

4

Hi Emnul

RequestId: 8cb5c540-b8b0-4ded-af1a-dd034f569d57
RequestId: 23c93aa4-497b-4d3c-a21d-c099c1a06a81

Yes, it query on BSC network.
I've read BSC Relayer/Autotask not writing to chain. and try to create a new one but the issue still presist.

5

Hi @pattie_Itzme apologies for the late response, we currently have a large backlog of support requests so it's taking some time to make our way to this issue. I will get back to you as soon as I'm able to start investigating this issue.