.call Method fails on Proxy contract

Smart Contracts
1

Hello! I want to call a function from an outer contract but I wonder why is my .call failing. The function looks like this:

  // Starts a Process on another contract specific object
  function _startProcess(
    uint32 activeFrom,
    uint32 activeUntil,
    uint256 _id
  ) external {
    ERC1967Proxy contractProxyToStart = getContractProxyById(_id);
    (bool success, ) = address(contractProxyToStart).call(
      abi.encodeWithSelector(Implementation(address(contractProxyToStart)).startProcess.selector,
        activeFrom,
        activeUntil
      )
    );
    require(success, "FAILED");
    emit PreSaleCreated(address(eventProxyToStart));
  }

And it is calling the following in the implementation contract:

  function startProcess(uint32 _activeFrom, uint32 _activeUntil)
    external
    onlyRole(MANAGER_ROLE)
  {
    (
      uint256[] memory eventIndexes,
      EventLibrary.IndexedEvent[] memory events
    ) = getUpdatedEvents();  
    EventLibrary.EventState currentState;
    for (uint256 i = 0; i < eventIndexes.length; i++) {
      if (
        idToEvent[eventIndexes[i]].eventState !=
        EventLibrary.EventState.deactivated
      ) {
        revert("All events must be deactivated to start a pre-sale");
      }
      if (_activeFrom | _activeUntil >= idToEvent[eventIndexes[i]].startDate) {
        revert(
          "Process must start and end before the event/series of events start date"
        );
      }
      idToEvent[eventIndexes[i]].eventState =
        EventLibrary.EventState.onPreSale;
      contractToSaleTrack[address(this)].eventContract = address(this);
      currentState = idToEvent[eventIndexes[i]].eventState;
    }
    emit EventLibrary.EventSeriesStateChange(
      address(this),
      currentState,
      events
    );
  }

Does the .call method relays reverts triggered by the conditionals without notifying it on the outer contract? How would you debug this?

pd. If I call it with ".delegatecall" it doesn't fail and fires the events well so I guess the error is coming from the inner contract?

2

I figured that the MANAGER_ROLE was being set for my dev wallet but as .call method is being called from the outer contract; MANAGER_ROLE should be set for the address of the proxy instead of my dev wallet. So make sure you are always aware of who is calling a certain function.